Flexible pricing that scales with your organisation.

Ksonix is available across three tiers, each designed to match the complexity and scale of your operations. All plans include onboarding support, training and access to our service desk.

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starter

For smaller teams getting structure in place. Core case management, standard workflow configuration, document management, and SLA tracking. Suitable for teams with straightforward, high-volume casework.
  • Core case lifecycle management
  • Document repository with version control
  • Standard reporting dashboards
  • Email and Outlook integration
  • Level 1 and Level 2 suppor
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Professional

For growing organisations with more complex requirements. Everything in Starter, plus advanced workflow automation, custom reporting, additional integrations and expanded configuration options.
  • Everything in Starter
  • Advanced workflow automation and escalation rules
  • Custom report designer
  • Brief Builder document bundling
  • ERP and CRM integrations
  • SSO and Azure AD integration
  • Level 1, 2 and 3 support with quarterly service reviews
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Enterprise

For complex, multi-team or regulated environments. The full Ksonix platform, configured to your specific operational requirements. Includes dedicated implementation support, advanced security controls, data migration services and a tailored SLA.
  • Everything in Professional
  • Full no-code/low-code configuration
  • Data migration from legacy systems
  • Dedicated implementation and onboarding
  • Custom SLA with optional 24/7 support
  • Disaster recovery with defined RTO and RPO
  • ISO-aligned hosting
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